Cancellation and Refund Policy
We take a one-time up-front, non-creditable, non-refundable payment for all confirmed orders, inclusive of shipping charges, as and where applicable. Since our products are currently in the order phase and all user contributed funds collected from these orders will be contributed towards further manufacturing of the products, we are unable to provide any cancellation or refund of the order amount after your order has been placed and confirmed.
You are ordering a product with ongoing improvements. While we have taken all possible measures to accurately describe the product and associated terms and conditions, we reserve the right to change and/or update any or all of the above, including but not limited to product price, shipping cost and shipping timeframe any time after receiving your order and before attempting delivery. You will be duly notified of any changes as and when it takes place.
Once you have received the pen and find it’s not working, you can contact firstname.lastname@example.org to get further information about return and replacement.